Orders

All items are handmade by Emily Riggs at her Portland, Oregon studio. Orders may be placed through the online website www.emilyriggs.com. By submitting your purchase, you agree to the terms and policies.

Shipping

Do you have a local pickup option?:

No. I do not have a local pickup service for online orders.

How long will it take until I receive my item?

For Ready to Wear: 

1-2 weeks

For made to order:

 Veils: Plain silk tulle veils can take up to 2 months to receive. Lace trim veils can take up to 3 months. All veils are made to order in my studio and it takes time to receive the materials.

 I need it right away. Do you accept rush orders?

Rush orders can be made upon request and additional fees will be applied. Please email me for details and if a rush order is possible.

What if my package gets lost or damaged?

After an item has been shipped to you, its best to always check the tracking. Please be sure your shipping address is correct. We will not refund you or replace your item(s) if they have been lost, damaged or stolen during shipping. If this is concern please contact us for shipping insurance which can be added for additional costs. Prices may very depending on courier. 

Returns

 Do you accept returns?

No returns or exchanges.

 

Sizing

All gowns, skirts and tops are made using the conversion below. It will be up to the customer to have the gown, skirt or top be taken to a local seamstress for a perfect fit. I do not do alterations or pay for alterations to be made. 

If you are between sizes, choose the larger of the two sizes. Taking in a garment is easier than letting it out. 

 Skirts: Sizing for the skirt is determined by a high waist measurement. The conversion is as follows:

2 (24"), 4 (25"), 6 (26"), 8 (27"), 10 (28"), 12 (29.5") 14 (31") 16 (32")  18 (33")  

 

Gowns: Sizing for the gown is determined by a high waist & bust measurement. The conversion is as follows:

Waist: 2 (24"), 4 (25"), 6 (26"), 8 (27"), 10 (28"), 12 (29.5") 14 (31") 16 (32")  18 (33")

Bust: XS/S: (32"-34.5") M: (35"- 36.5") L: (37"- 39.5")

How do I take my measurements? 

You may have a friend or family member take them or go to a local seamstress.  Using a soft measuring tape works best to measure the circumference of your waist, bust and hip. You can also take a waist to floor measurement starting at high waist to floor with your wedding shoes on.

 How do I find my size?

You can find which size you fall under on the Sizing page and select your proper size in the listing. All items are made at my Portland, Oregon studio.

 

Skirts: Please select your size from the drop down menu after finding your size on the sizing page.

Gowns: Please select your size from the drop down menu after finding your size on the sizing page. We will also need a waist to floor measurement with your bridal shoes on for a custom fit. Then submit your Top sizing in the message box during check out. Please specify your bust and bicep measurement for a more customized fit.